Last Update: 30th October 2025
This Privacy Policy explains how Berber Knots (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our services or visit www.berberknots.com (“the Site”). It applies to all users, including those browsing, purchasing, or contacting us.
Streetsers is operated by Berber Knots, registered in Morocco:
352 Lot My Massoud Sidi Said, Meknes, Mamek, 50000, Morocco.
Please read this policy carefully to understand how we handle your information.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or how we operate. All updates will be posted here with the updated date.
What Information We Collect
We collect information from you in three main ways: directly from you, automatically via the Site, and through third parties.
Information you provide:
- Name, billing/shipping address, email, and phone number
- Order details and payment confirmation
- Account login (if applicable)
- Messages or support inquiries
Information collected automatically:
- Device type, browser, and operating system
- IP address and general location
- Pages visited and time spent on the site
- Cookies and similar tracking tools
Information from third parties:
- WordPress (our e-commerce provider)
- Payment processors
- Analytics and marketing tools
How We Use Your Data
We use your personal data for:
- Processing and shipping orders
- Providing customer support
- Sending updates, order confirmations, or account notifications
- Improving our website and services
- Sending promotional emails (only if you’ve opted in)
- Fraud prevention and website security
- Fulfilling legal or regulatory obligations
We rely on legal bases such as fulfilling a contract, complying with legal obligations, or pursuing our legitimate business interests.
Cookies
We use cookies to improve your experience, analyse traffic, and personalise ads. You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.
Sharing Your Information
We do not sell your personal data.
We may share your information only as necessary to operate our business:
- With service providers (e.g. payment processors, delivery partners, cloud hosting)
- With advertising and analytics platforms
- With legal or regulatory authorities if required
- During business restructuring or sale (where legally permitted)
Your Rights
As a Morocco-based customer, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Object to certain types of processing
- Withdraw consent where applicable
- Request data portability
To make a request, please contact us at support@berberknots.com We may ask for identity verification before fulfilling your request.
Children’s Privacy
Our website and services are not intended for anyone under the age of 16. We do not knowingly collect data from children. If you believe a child has shared personal information, please contact us so we can remove it.
Data Security & Retention
We use secure technologies and follow best practices to protect your information. However, no system is completely secure, so please avoid sending sensitive data via unprotected channels.
We retain data only as long as necessary for business operations, legal compliance, or support.
International Data Transfers
Some of our service providers may process data outside Morocco. Where applicable, we use legal safeguards such as Standard Contractual Clauses to protect your information in international transfers.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal data.
Contact Us
If you have any questions about this Privacy Policy or your personal data rights, please contact us:
Store Name: Berber Knots
Phone: +212708497570
Email: support@berberknots.com
Business Hours: (Mon To Fri) 8:00 AM To 6:00 PM (GMT+1)
Address: 352 Lot My Massoud Sidi Said, Meknes, Mamek, 50000, Morocco.