Last Updated: 22 September 2026
This Payment Policy explains the payment methods accepted by Berber Knots, how payments are processed, and important conditions related to transactions made through www.berberknots.com.
Accepted Payment Methods
Available payment methods are displayed securely during checkout and may vary depending on your location, currency, and payment provider.
We currently accept:
- PayPal
If additional payment methods become available, they will be clearly displayed at checkout before you complete your order.
Currency
Prices may be displayed in different currencies depending on your selected currency, location, or website settings.
The final amount and currency applicable to your order will be clearly displayed at checkout before payment is completed.
If your bank, card issuer, PayPal, or another payment provider performs a currency conversion, it may use its own exchange rate or apply currency conversion or international transaction fees. These rates and fees are determined by the payment provider and are outside the control of Berber Knots.
Payment Security
- Online payments are processed through secure third-party payment providers.
- We do not normally receive or store your full payment credentials, such as complete card information or PayPal login credentials.
- Our website uses SSL encryption to help protect information transmitted between your browser and our website.
Payment Terms
- Orders must be successfully paid before they can be processed and fulfilled.
- By submitting payment information, you confirm that you are authorized to use the selected payment method.
- You are responsible for ensuring that the billing and payment information provided during checkout is accurate and complete.
Payment Authorization
Submitting an order does not necessarily mean that payment has been successfully completed.
Your payment may need to be authorized or confirmed by your payment provider before your order is processed.
If payment authorization cannot be completed, we may contact you or the order may remain pending or be cancelled.
Failed or Declined Payments
- If your payment fails, is declined, or cannot be authorized, your order may not be processed.
- You may try again using another payment method available at checkout.
- Your bank or payment provider may be able to provide additional information about why a payment was declined.
- Orders associated with suspected fraud, unauthorized payment activity, or other security concerns may be placed on hold or cancelled.
Payment Verification
In certain circumstances, we may request additional information to verify a transaction or protect against unauthorized or fraudulent activity.
If verification is required, we will contact you using the information associated with your order.
Refunds
Approved refunds are handled according to our Return & Refund Policy.
Refunds are issued to the original payment method used for the transaction.
The refund will be processed using the currency applicable to the original transaction.
After a refund has been issued by Berber Knots, your bank, PayPal, card issuer, or other payment provider may require additional processing time before the funds appear in your account.
Any currency conversion performed by your payment provider, including exchange rates or conversion fees, is determined by that provider and is outside the control of Berber Knots.
Order Cancellations
If an order is eligible for cancellation, any refund will be processed to the original payment method in accordance with our applicable cancellation and refund conditions.
Please contact us as soon as possible if you need to request a cancellation.
Taxes, Duties & Other Charges
Depending on your delivery destination, your order may be subject to taxes, customs duties, import charges, or other fees imposed by local authorities.
Any such charges are handled in accordance with our Shipping Policy and the laws applicable in the destination country.
Contact Us
If you have questions about payments, billing, refunds, or transaction issues, please contact us:
Store Name: Berber Knots
Phone: +212708497570
Email: support@berberknots.com
Business Hours: Monday–Friday, 8:00 AM–6:00 PM (Morocco local time)
Address: 352 Lot My Massoud Sidi Said, Meknes, Mamek, 50000, Morocco.